Effective Date: July 21, 2025
Introduction
At Family Glass, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact information (email, phone number, address)
- Pet information for memorial creation
- Payment information for processing orders
- Communication preferences
Automatically Collected Information
We may automatically collect:
- Browser type and version
- Operating system
- IP address
- Pages visited on our website
- Time and date of visits
How We Use Your Information
We use your information to:
- Create and fulfill memorial orders
- Communicate with you about your orders
- Process payments
- Improve our website and services
- Send you updates and promotional materials (with your consent)
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our business
- Payment processors for order transactions
- Legal authorities when required by law
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- File a complaint with relevant authorities
Cookies
Our website may use cookies to enhance your browsing experience. You can choose to accept or decline cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: familyglass@gmail.com
- Phone: (609) 500-5614
- Address: Temple, PA